Ryder & Dutton Lettings & Property Management

Where do I begin We rented a property through Ryder and Dutton from the beginning of 2024 . Half way through the rental the damp in the property was getting worst. When reporting this in September 2024 no action was taken and within 4 weeks of this a S21 non fault eviction was issued. While seeking another property Ryder & Dutton expressed we could NOT rent another property from them. During this time my son had been born and the thought of being evicted was overwhelming. We was requested to leave by January 2025 but was still seeking a new property. Soon after an accelerated possession order was issued from the court. Finally we found a new property while we are waiting for the sale of the new house. I notified them of when we would vacate and it was agreed that the deposit would cover the rent owing and dilapidations whatever they was in the property. They still continued with the court process for rent arrears even though this was agreed to be taken from the deposit. No receipts / invoices have been provide for the apparent repairs which was promised via email on the 24/04/25. On my arrival in court today where I was only given 24 hours notice which I did not have a legal representative but they did. My evidence to proof my point from the above against the letting agent was honest and correct. To date I have still not had the difference in the amount from the deposit and rent and them still claiming rent arrears and no evidence of repairs or cleaning. Avoid This letting agent at all costs

Thank you Colin and Michaela. One of the best services I have had. All the staff are very professional, friendly and genuine. The service was very personal and nothing was too much trouble. The house was sold swiftly. As I live away they looked after the house and ensured everything was in order. They worked efficiently with solicitors and kept me up to date with everything. They were brilliant and definitely value for money. Thank you for my little gift and bag which has come in useful. Louise

We can't thank Ryder and Dutton Shaw enough for helping us with the sale of our house. From start to finish they were brilliant, always keeping us updated on progress and answering any queries we had. We would like to mention Michaela personally as she went above and beyond progressing our sale, pulling out all the stops to get us completed on time. For anyone buying and selling we highly recommend Ryder and Dutton Shaw.

Alex Kershaw and Moira Cording have been amazing with helping me find a new rental property and such a fast turnover! Quick and clear response and always happy to answer any queries I had. Moving house is stressful enough and they’ve really eased the whole process for me. Hope to stay with Ryder and Dutton going forward . Keep up the great customer service guys :)