Thornley Groves Estate & Letting Agents - Manchester Vimto Gardens
3.8/5
About Thornley Groves Estate & Letting Agents - Manchester Vimto Gardens
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Reviews
Fabio Monzani
Jun 08, 2025
1/5
My tenancy with them recently ended and the experience have been nothing but disappointing.
It has been over 30 days now and my deposit has not been returned yet.
I know that the new tenants have moved into the apartment.
Moreover, no one is responding any of my emails or phone calls making the situation even worst.
Don’t rent with them if you want your deposit back.
Chris Andrews
May 21, 2025
5/5
⭐️⭐️⭐️⭐️⭐️
I’ve had a great experience renting through Thornley Groves, and I’d especially like to thank Lucy Clegg for her consistent professionalism and support. She’s always been approachable, responsive, and helpful whenever I’ve had questions or needed assistance. It makes a big difference having someone who communicates clearly and takes the time to handle things properly. Thanks again, Lucy — really appreciate all your help!
Hris Jr
Mar 24, 2025
3/5
I wish I could give 5star review due to very polite and nice experience with the estate agents, big thanks to Aun Shah (otherwise this would have been 1 star), but at the end of our 2.5 years tenancy the landlord tried to charge us more than half of our deposit despite leaving the flat in better condition than when we first saw it.
So for anyone reading this, make sure you take loads of pictures prior to moving in, in case you need to show proof at the end of your tenancy.
Overall, good experience despite the hiccup at the end.
The agency has automated online portal to report issues etc, most of which are resolved quick.
If I ever need to rent again, I would use Thornley Groves services, but yet again - take loads of photos of the place before you move in, learn from my mistakes.. :)
Sean Donald
Jun 18, 2025
1/5
Don't bother renting with them. The toilet in our main bathroom has broken due to what the plumber described as a completely outdated tank that needs replacing. I've had to pay £198 just to isolate the water to the toilet and have emailed and called constantly with absolutely no response whatsoever. Absolutely useless
Marvin Francis
Oct 22, 2024
5/5
Great experience talking to staff, we will soon be working with them as one of there contractors for end of tenancy cleaning. See you guys soon 😊👌
Contact Information
Address
Unit 2, Vimto Gardens, Chapel St, Salford M3 5JF, UK