Estate Agents Manchester

Kay Collins Sales Lettings & Property Management Ltd

3.9/5
Kay Collins Sales Lettings & Property Management Ltd
Kay Collins Sales Lettings & Property Management Ltd

About Kay Collins Sales Lettings & Property Management Ltd

Kay Collins Sales Lettings & Property Management Ltd is a friendly, independent, family-run estate agency operating from the heart of Bolton Town Centre. Established in 2007, our aim is to combine vast experience in sales, lettings, and property management with competitive pricing and a truly individual, professional, yet personal service. We understand that moving home can be a stressful time and strive to alleviate this by ensuring a smooth, efficient process for vendors, landlords, buyers, and tenants. Thinking of selling? Our experienced, knowledgeable, and passionate team offers a comprehensive service from free, accurate valuations and professional photography to extensive online marketing on platforms like Rightmove, Zoopla, and OnTheMarket. We handle accompanied viewings, manage negotiations, and diligently progress your sale, providing regular feedback to achieve the best possible outcome. For landlords, whether opting for our 'let only' or full management service, we provide peace of mind with robust tenant referencing, meticulous inventories, regular property inspections, and efficient rent collection. Tenants will find a broad range of properties, from studio flats to family homes, with dedicated support throughout their tenancy. We pride ourselves on delivering an unrivalled level of customer service and are proud members of The Property Ombudsman and The Client Money Protection Scheme, ensuring ethical practice and client security.

Reviews

Ewelina Michalak
Mar 04, 2025
5/5
Kay Collins have been amazing through the whole process. The communication has been outstanding and the lady’s in the office are so lovely and friendly. Even though my house purchase went a lot longer than expected they remained patient and polite throughout and I couldn’t be more grateful for my experience with them. High recommend, thanks again ! 😊🙌
Angela Lake
Mar 28, 2025
2/5
Poor customer service.They are losing potential customers as they value their time over that of their clients. My mum and dad travelled up North to view houses to buy for 2 days in the area. They booked a viewing with Kay Collins for a house in Parsonage Brow UpHolland they were very keen to see. Due to KC's unusual 'ring and confirm policy' that we were not aware of, there was noone there to meet us at the agreed time. They said my dad had been rung 4 times an hour prior to the appointment to confirm viewing but the calls had not come through to his mobile even though he had it on him the whole time. Only evidence they rang was one answerphone message sent 30 minutes earlier while we were viewing another property. Have dealt with numerous other agents and none of them operate this confirm policy! Also, no willingness to rearrange or offer another appointment on the day. Disappointed and very upset for my mum and dad. I never leave negative reviews as I like to give people the benefit of the doubt but as a business owner myself I would never devalue customers this casually.
GLY Immigration Support Services Co. Ltd.
Feb 07, 2025
5/5
I am the director of GLY UK Immigration Support Services Co. Ltd. We serve our HK clients by sourcing ideal rental homes for them before they relocate here. Over the years of our operation, we learned to value true professionals in the lettings agencies, who are, like Coral Lily and Jasmine Aindow of KAY COLLINS, very helpful and responsive to answer questions and resolve issues we encountered during our course of renting properties on behalf of our clients. I am always pleased to recognize true professionals who demonstrates good customer service and commitment to her work. My HK clients and I are grateful for KAY COLLINS and its valuable staff! Jonas Fung Director GLY UK Immigration Support Services Ltd.
G G
Feb 21, 2025
5/5
I can't speak highly enough of Kay Collins, that have been supportive and knowledgeable all through the process of letting and property management. Also when I decided to sell they managed a complicated sale process. Thank you so much to all of the team
Luan Murilo De Oliveira E Souza
Mar 13, 2025
5/5
We had a great experience buying our house, the process was very quick, Coral helped us with all the information we needed, always trying to help us, I would buy or sell a house with Kay Collin again, as I had a great experience.

Contact Information

Address

33 Market St, Hindley, Wigan WN2 3AE, UK