Roger Dean Estate Agents

3.6/5
Roger Dean Estate Agents
Roger Dean Estate Agents

About Roger Dean Estate Agents

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Reviews

Usman Qureshi
May 15, 2025
5/5
I've had a fantastic experience with Roger Dean Estate Agents. From the very beginning, they were professional, responsive, and genuinely helpful. They made the entire rental process smooth and stress-free, keeping me informed every step of the way. Communication was always clear and prompt, and any queries I had were handled efficiently. Highly recommend to anyone looking for a reliable and trustworthy letting agent.
Peter Chilwana
Jan 21, 2025
2/5
I`am writing to formally express my dissatisfaction with the service I received during my recent application process for a property through your Roger and Dean Estate. On 20/01/2025 i viewed a property and submitted an application for a property and was informed that it was necessary for my wife to be present in person for the application to be processed. Unfortunately, my wife is currently in another town, and I communicated this to your team, requesting additional time to bring her to Manchester.In as much as they wanted me to be in my current role for minimum 3 months, i told them that i still had another job which could easily satsify their condition but the lady could not entertain me, ladies in the offices were very mean such that they could not even accept any reasoning coming from me. Despite my explanation, my application was not processed, which I find both disappointing and unprofessional. It is my understanding that many estate agents accommodate such situations, especially when clients are facing logistical challenges. On top of that i was made to go to their offices to pay £ 250 in cash and i had to book a taxi only to be treated as though am not a human being. I believe that a more flexible approach could have been taken in this instance, and I would appreciate your feedback on this matter. I hope to resolve this issue amicably and look forward to your prompt response. Thank you for your attention to this matter.
Ciarra Showler
Feb 05, 2025
1/5
We recently just moved out of a property rented through roger dean. We cant fault the apartment that we rented but the service from the business is SHOCKING! I have never known such unprofessional and rude staff! ( I must add its not all staff - some are lovely). However one in particular continued to hound me unnecessarily, causing us a lot of stress! I am genuinely shocked at the poor service we received.
Viv
Jun 19, 2025
1/5
Roger Dean is unprofessional..Meetings are scarce,then daytime without notification if available and at their premises which makes it difficult for the elderley.Some not even notified!Management sends letters of terms of lease but does not follow up e.g. health and safety which are important issues.Not happy with their service.Evie
Maisy Leadbitter
Feb 11, 2025
1/5
The communication we have had with Roger Dean has been nothing short of rude. All the letters and emails we have received from their management over the past few months have been extremely rude and unhelpful. They never answer any questions and say they will ring back but never do. I would not recommend Roger Dean to anyone.

Contact Information

Address

218 Finney Ln, Heald Green, Cheadle SK8 3QA, UK